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Outbound Pass  ·  Legal  ·  Terms

Terms of Service

The Membership Agreement governing your use of OutboundPass and the products bundled into your plan.

Last updated: 2026-05-03 Effective: 2026-05-03 Version: 1.0 (draft)
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Draft — subject to legal review prior to public deployment

This document is a placeholder while the Outbound Pass goes through legal review. The substance of the agreement is captured here, but specific clauses (jurisdiction, arbitration, indemnification, IP) will be finalized by counsel before launch. Treat this as the spirit of the agreement, not the final binding text.

1. Who this is between

These Terms ("Terms") are an agreement between you ("Member", "you") and Outbound Pass ("Outbound", "we", "us"), the operator of the OutboundPass membership program. By enrolling, paying, and using the products bundled into your plan, you accept these Terms.

2. What you're paying for

OutboundPass is a product membership offered on monthly plans. For the monthly fee of the plan you choose, you receive access to the bundled products (currently ColdRelay, NuMail, Handshake, ZenVerifier, LeadCart, QualifyFlow, the Outbound Community, and Outbound Summit tickets), at the per-product allocations defined for that plan.

A complete list of currently shipped products and the per-plan allocations is published on the OutboundPass pricing page and in your member dashboard.

2.1 Allocations & fair use

Each plan defines a published allocation for every product (e.g., domains and mailboxes for ColdRelay, monthly send volume for NuMail, LinkedIn accounts for Handshake, monthly verification credits for ZenVerifier). These allocations are subject to the published fair-use, acceptable-use, and abuse-prevention policies of each underlying product. Repeated abuse or evasion of allocation limits may result in throttling, suspension, or termination.

2.2 What this is NOT

Your membership is not any of the following:

  • A security, equity, profit-share, ownership stake, or investment instrument.
  • A guarantee of business outcomes, revenue, or return on investment.
  • A right to unlimited usage of any single product.
  • A grant of voting rights or governance authority over Outbound or any affiliated entity.
  • White-label, reseller, or sublicense rights (those require a separate agreement, except where a plan explicitly includes a white-label add-on).

3. Pricing & billing

OutboundPass is sold on monthly plans. The plan you choose is billed monthly in USD at the rate shown at checkout, and renews automatically each month until you cancel. Current plans and their monthly rates are published on the pricing page; the Mega Agency plan also offers optional monthly add-ons (NuMail Whitelabel and Handshake 50 Accounts) at $197/mo each, added to the same monthly subscription.

3.1 Cancel anytime

There is no minimum term and no lock-in. You may cancel at any time through the member dashboard or by writing to founders@outboundpass.com. On cancellation you keep access through the end of your current paid monthly period, and you will not be charged again.

Pricing is not locked. Monthly rates may change over time. If we change the rate of a plan you're on, we'll give you advance notice and the new rate applies from your next billing period — you can cancel before then if you don't accept it. If you cancel and resubscribe later, you pay the plan's then-current monthly rate.

3.2 Auto-renewal

Plans auto-renew monthly at the plan's current rate using the payment method on file. To stop the next charge, cancel before your renewal date through the member dashboard or by writing to founders@outboundpass.com.

3.3 Taxes & fees

Prices are stated in USD and exclusive of any applicable sales, value-added, or other transactional taxes. Where required by law, applicable taxes will be added at checkout and itemized on your invoice.

4. Plans, add-ons & product changes

Each plan bundles a defined set of products at defined allocations, published on the pricing page and in your dashboard. You may upgrade or downgrade between plans at any time; changes take effect on your next billing period, and allocations adjust to the new plan accordingly. Certain plans offer optional add-ons (for example, a white-label option or expanded account allocations) billed separately from the base plan.

The bundled product set may evolve. We may add, change, or retire products and adjust allocations over time. Material changes that reduce what your plan includes will be communicated in advance, and your remedy is to cancel before the change takes effect (see Section 3.1). Published roadmap items and ETAs are targets, not contractual delivery dates.

5. The Affiliate Program

Members may enroll in the OutboundPass Affiliate Program, which provides commissions on referred sales according to the rate card published on the affiliate program page. Commissions are compensation for marketing services rendered, and apply to qualifying transactions only.

5.1 Attribution & payout

Attribution is via tracked link with a 60-day cookie window. Payouts are issued monthly via PayPal, Wise, or bank transfer once the $100 minimum threshold is reached. Refunds, chargebacks, and confirmed cases of fraud or self-referral will reverse the corresponding commission.

5.2 No income guarantee

Earnings examples and the on-page calculator are illustrative. Actual earnings depend on referral volume, customer retention, product mix, and other factors. No specific income outcome is promised or guaranteed.

6. Refunds

The full refund policy is at /refund. In summary:

  • 14 days from your first charge: full, no-questions refund.
  • After 14 days: the current month is non-refundable by default; genuine issues are handled at our discretion, case-by-case.
  • Cancel anytime: stop the next monthly charge by cancelling before your renewal date.

7. Acceptable use

You agree not to use the products to: send unsolicited bulk email in violation of applicable anti-spam laws (including but not limited to CAN-SPAM, GDPR, CASL); harvest or scrape data in violation of platform terms or law; impersonate other people or organizations; transmit malware or conduct phishing; or otherwise violate any applicable law in your jurisdiction or your recipients'.

Each product in the Pass also has its own acceptable-use policy that applies in addition to these Terms. You are solely responsible for ensuring your campaigns and use of the products comply with all applicable laws.

8. Suspension & termination

We may suspend or terminate your membership for: non-payment; violation of acceptable-use terms; chargeback or payment dispute; fraud or impersonation; conduct that materially harms other members or our reputation; or as required by law. We will, where reasonably possible, give notice and an opportunity to cure before termination, except where the violation is severe.

You may cancel at any time through the member dashboard or by writing to founders@outboundpass.com. Cancellation ends recurring monthly billing as of your next renewal date and keeps your access through the end of the current paid period; refund eligibility is governed by Section 6 and the refund policy.

9. Intellectual property

All products, software, brand assets, content, and documentation provided through the Pass are the intellectual property of Outbound or its licensors. Your membership grants you a limited, non-exclusive, non-transferable license to use the products for your own internal business purposes during the term of your membership. You may not reverse-engineer, redistribute, white-label, or sublicense the products without a separate written agreement.

10. Privacy & data

Our handling of personal data is governed by the Privacy Policy. By using the Pass, you acknowledge that your use of certain products will involve data processing by named sub-processors. A current list of sub-processors is maintained in the Privacy Policy.

11. Disclaimers & liability

The Pass and the underlying products are provided "as is" and "as available". To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation, and we do not guarantee that any product will deliver any specific business outcome.

To the maximum extent permitted by applicable law, our aggregate liability arising out of or related to the Pass shall not exceed the fees paid by you in the 12 months preceding the event giving rise to the claim. Neither party shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to active members via email and reflected in the dated "last updated" notice at the top of this page. Continued enrollment after notice of a material change constitutes acceptance. If you do not agree with a material change, your remedy is to cancel and seek a refund (subject to Section 6).

13. Governing law & disputes

[Placeholder — final governing-law clause, jurisdiction, and dispute-resolution mechanism to be set by counsel before launch. Likely Delaware, USA, with arbitration before AAA, but to be confirmed.]

14. Contact

Questions about these Terms: founders@outboundpass.com

© 2026 Outbound Pass. A product membership — not a security.
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